We’re always interested in learning about amazing and delicious new products to consider!
Please review any relevant questions below, and then scroll to the bottom of the page to contact individual department buyers.
BUYER INFO
What information do you need for a new listing?
To submit a new product for consideration, please first review our Banned Ingredients and Packaging Requirements (below). If your product is in compliance with both policies, the next step is to collect all of the information we need, and then to email it to the appropriate buyer (found at the bottom of this page).
The information we need to consider a new product is:
- a list of all available skus
- full list of ingredients for each
- list of all product claims and certifications (eg, organic, locally made, keto, etc)
- pricing, dating, and distribution details
- photographs of the product inside and out of packaging
- a product sell-sheet, if you have one
What are your ingredient requirements?
We have a Banned Ingredients list that you should check before you submit a product to us – it is not only a list of substances that we won’t accept as ingredients in anything we sell, but honestly it’s all stuff that we don’t think should be in any products at all.
If you think we’re wrong about some of our conclusions, we’re always interested in learning more, so please don’t hesitate to reach out and let us know!
What are your packaging requirements?
We require all packaged goods to have a valid UPC.
We do not accept any new listings that come in black plastic packaging. Black plastic is not recyclable in the city of Toronto, and we don’t accept it in our store for that reason.
What are your payment terms?
- Fresh bakery: minimum 7 days
- Dairy/Refrigerated/Meat vendors: minimum 15 days
- Grocery/Frozen/Pet/Household: minimum 30 days
- Body Care/Apothecary: minimum 30 days
Get in touch with our buyers:
For Apothecary and Body Care:
For Dairy and Frozen:
For Meat and Seafood:
For everything else: